Terms and conditions
1. Subject
These Terms and Conditions of Use (“Terms”) govern the relationship between Borgo Estates EAD, Unified Identification Code (UIC) 208442588, VAT registration No. BG208442588, with its registered office and address of management: Sofia 1618, Vitosha District, Manastirski Livadi residential area, Bulgaria Blvd. No. 106, Entrance D, Apt. 9, telephone number ………………… (no additional charges), e-mail: ………………….. (hereinafter referred to as the “Provider” / the “Company”), on the one hand, and any person (hereinafter referred to as the “User”) who makes a reservation for a service or submits an inquiry for a service through the website https://www.zornitzaestate.com/bg/ (hereinafter referred to as the “Website”), collectively referred to as the “Parties”.
The Parties agree that their relationship shall be governed exclusively by these Terms.
The Terms and Conditions of Use may be amended at any time unilaterally by the Provider at its sole discretion. Such amendments shall enter into force immediately upon their publication on https://www.zornitzaestate.com/bg/ and shall be binding on all Clients.
This Website is the property of Borgo Estates EAD and has been created for general informational purposes only. Access to this Website is completely free of charge.
By accessing this Website and the materials and information contained herein, the User acknowledges that they have read, understood, and agreed to these Terms of Use. Otherwise, the User must immediately terminate the session.
The User agrees to comply with all applicable laws regarding access to and use of this Website.
By using this Website, the User consents to the Company’s use of the information and personal data provided by the User in accordance with our Data Protection Policy and Cookie Policy.
2. Copyright
The Provider grants Users the right to use all services provided through the Website solely for personal, non-commercial purposes, provided that the copyright of the Provider or of third parties directly or indirectly related to the materials on the Website is not infringed.
It is not permitted to modify the materials on the Website in any way, nor to copy, publicly distribute, or disseminate them for any public or commercial purpose.
The use of materials published on the Website on other websites is prohibited.
The Provider reserves the right to transfer the rights for publishing materials and any parts of the information on the Website to third parties under an additional written agreement governing the rights and obligations between the Provider and the party publishing the information.
The informational materials, photographic and other images, as well as the graphic design of this Website are subject to copyright protection within the meaning of the Bulgarian Copyright and Related Rights Act.
They may be freely used only in the cases and for the purposes provided by law, provided that such use does not hinder the normal functioning of the Website and does not prejudice the legitimate interests of Borgo Estates EAD.
Zornitza Family Estate and the Zornitza Family Estate logo, published on this Website, are registered trademarks.
Except as expressly provided in these Terms of Use, the User has no right to use the above-mentioned trademarks, either individually or in combination with other words or design elements.
To request written consent for the use of the trademarks, the User must use the Contact form provided on this Website.
3. Limitation of Liability and Related Internet Pages
This Website aims to provide clients of Borgo Estates EAD with facilitated access to information related to the services offered and the conditions for their use.
Our goal is to ensure completeness and up-to-date accuracy of the information provided. However, when using the Website, you should bear in mind that the information presented may not be exhaustive or fully accurate.
The Website contains references and links to other websites which Borgo Estates EAD does not control in any way, and therefore bears no responsibility for the accuracy of the information published therein.
The Company shall not be liable for any damages or lost profits resulting from inaccurate information published on the Website or on any websites to which it refers, or from the incorrect interpretation of the published information as an investment recommendation, legal advice, or otherwise.
Borgo Estates EAD strives to minimize inconveniences when using the Website. Nevertheless, we cannot guarantee and shall not be liable in the event that access to the information and its use are hindered due to software incompatibility, technical errors, or other reasons.
Borgo Estates EAD reserves the right to terminate any connection or related program at any time. Borgo Estates EAD does not guarantee uninterrupted and trouble-free access to this Website.
4. User Conduct
Users of the Website understand that the information, data, published opinions and comments, text, software, music, sound, photographs, or any other materials (hereinafter collectively referred to as “Content”) which they make publicly available or transmit confidentially through the use of the Website are the sole responsibility of the User who generates such Content.
By using the Website, the User may encounter Content that is offensive, indecent, or otherwise unacceptable.
Under no circumstances shall the Provider be liable for any Content created by Users, including for any errors or omissions therein, and/or for any damages of any kind resulting from the use of Content published, posted, transmitted, or otherwise made available through the Website.
The User agrees NOT to use the Website to:
• formulate, send, or otherwise transmit Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, or otherwise unacceptable on racial, ethnic, or other grounds;
• create advertising content for goods and services outside the Website, or publish internet addresses leading to pages and services outside the Website, except where explicitly permitted;
• impersonate any person or group of persons, including but not limited to representatives of the Provider, manufacturers, etc., or otherwise mislead regarding their identity;
• forge headers or otherwise manipulate identifiers in order to disguise the origin of Content transmitted through the Website;
• formulate, send, publish, or otherwise transmit Content which the User has no legal right to transmit under law or contractual or fiduciary relationships (such as inside information, confidential information, or proprietary information obtained through employment relationships or subject to non-disclosure agreements);
• transmit Content that infringes any patent, trademark, copyright, or other proprietary rights of any party;
• transmit unauthorized advertising materials, unsolicited commercial messages (spam), chain letters, alias redirects, pyramid schemes, or other forms of solicitation;
• transmit materials containing software viruses or other computer codes, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment;
• disrupt the normal operation of other Website users;
• interfere with or disrupt the services of the Website, servers, or networks connected to the services, or fail to comply with requirements, procedures, policies, or regulations of networks connected to the Website;
• intentionally or unintentionally violate any local, national, or international laws;
• stalk or otherwise harass another User;
• collect or misuse personal information about other Users.
The Provider reserves the right to restrict and/or deny access to the Website to Users who violate the above requirements either once or repeatedly.
The Provider also reserves the right to edit and remove information provided by the User in violation of the above requirements.
5. Final Provisions
5.1. These Terms of Sale shall be governed by Bulgarian law.
If any provision of these Terms of Use is found to be invalid or unenforceable for any reason, this shall not affect the validity or enforceability of the remaining provisions.
5.2. For matters not regulated in this agreement relating to the implementation and interpretation of these Terms, the laws of the Republic of Bulgaria shall apply.
5.3. All disputes between the Parties shall be resolved in a spirit of understanding and goodwill.
If no agreement is reached, all unresolved disputes arising out of or relating to the agreement between the Parties, including disputes arising out of or relating to its interpretation, invalidity, performance, or termination, shall be resolved by the competent court determined in accordance with the provisions of the Bulgarian Civil Procedure Code.
The User is informed of the possibility to refer disputes to conciliation commissions established under the Consumer Protection Act, where their rights and legitimate interests have been violated, and to resort, in case of dispute, to mediation procedures, online dispute resolution, or other alternative dispute resolution methods.
5.4. Supervisory Authorities:
• Commission for Personal Data Protection
Address: Sofia, Prof. Tsvetan Lazarov Str. No. 2
Tel.: +359 2 91 53 518
E-mail: kzld@cpdp.bg
Website: www.cpdp.bg
• Commission for Consumer Protection
Address: Sofia, Vrabc̆ha Str. No. 1, floors 3, 4 and 5
Telephone: 0700 111 22
E-mail: info@kzp.bg
Website: www.kzp.bg
These General Terms and Conditions were adopted on ………….02.2026 and shall enter into force as of the same date.
